Frequently Asked Questions

You can find my schedule and availability at https://peacewoodtherapy.janeapp.com/ . Should there be times and dates not listed, feel free to send an e-mail to info@peacewoodtherapy.com with your preferred date/time to be put on last minute cancellation wait list! 

If you are in need of immediate support and assistance, please call 911 and visit your closest emergency room as I may not be available to provide you with immediate support. You can find your closest health care provider here: https://www.health.gov.on.ca/en/common/system/services/hosp/toronto.aspx

If you are not in immediate danger but are looking for mental health supports please connect with the following hotlines that are available 24/7:

Toronto Distress Centre - 416-408-4357
Gerstein Centre Distress Hotline - 416-597-8808
Kids Help Phone - 1-800-668-6868 

Assaulted Women’s Helpline 416-863-0511

Lesbian, Gay, Bi, Trans Youth Hotline 1-800-268-9688

1. Currently, the only type of in-person sessions that are offered are walk-and-talk sessions. These types of sessions will have to be booked via phone or e-mail (info@peacewoodtherapy.com).  Please reach out to learn more about these types  of sessions. 
2. All other types of sessions will be offered virtually through a secured platform called Janeapp. 

They can be found in the service/rates tab of this website! Sliding scale is offered, however, clients must inquire before booking session online as the system will automatically charge sessions as regular price. 

At this time, we do not offer direct billing, however, clients may submit their receipt for reimbursement should they have Registered Psychotherapist services covered. Peacewood therapy receipts have both clinician and supervisor license numbers which typically suffice for psychotherapy coverage.  All clients are encouraged to check with their insurance company to ensure coverage.

Psychotherapy is also known as talk therapy. The primary function of talk therapy provided by mental health professionals is to help people identify issues that are causing emotional distress. 

For some, talk therapy may provide clients with a safe space to discuss their issues, feelings and emotions. Some therapists may work with clients to come up with goals, develop strategies and solutions to help decrease severity of symptoms while others may not depending on client needs.

Clients should be prepared to engage, open up, share, grow and be willing to learn. There may be parts of therapy in which hard topics or conversations may be brought up, while therapists are trained to help clients explore these difficult parts of life, clients have full control of how much they want to share and can stop discussing topic at hand or session whenever they feel like it.

I always encourage clients to reach out for a free 15 minute consultation, this will let me learn more about you and let you know more about the work we will do together. This will also be an opportunity for you to ask any questions (of course you can ask at any time during sessions as well). We can also check in to see by the end of the consultation whether you think this is a good fit and where we want to go from here. 

During our first full session together, I will be getting to learn more about you as I engage in the intake process. We will have the opportunity to discuss any goals you might want to try and achieve and areas you want to work on or explore!

Generally, think of it as a casual conversation. I want all my clients to feel supported, comfortable and welcomed. If there is something I can do to make that happen in which I am not doing, I am always open to feedback!  Therapy does not have to be as rigid or formal as you think! 

Change doesn't always happen overnight, everyone's path and journey to peace, happiness, fulfillment and meaning may look different. Most people find that even after one session, has made a positive impact to their lives. That might be true for you too! 

If you never try you'll never know right? 

You can call or leave a voice message if you cannot reach me at (289) 302-7081. You can also reach me at info@peacewoodtherapy.com 

All inquiries will be responded to within a 24-48 hour window (during the week). 

Please call me (289) 302-7081 or leave me a voice message as soon as you know you will be late. You can also reach me at info@peacewoodtherapy.com 

Yes! They will be automatically generated when you have provided your payment information through the Janeapp. Any other payment method used, a manually filled receipt will be provided. 

Janeapp will ask for different forms of payment when you create an account, most credit cards such as Visa, MasterCard, American Express, Discover, Diners Club, and UnionPay are accepted.

E-transfer is available, please e-mail for more information!

Should clients not be able to make their appointment or reschedule, they are expected to notify us within 24 hours of the appointment. 

Cancellation fee of $80 will be charged for any cancellations passing the 24 hour cancellation window.